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Most restaurant owners think they're great leaders because they can work 80-hour weeks and put out every fire that comes their way. But here's what nobody tells you about real leadership... You can't scale chaos. You can't be in two places at once. And you definitely can't read minds to know what's happening when you're not there. The restaurants that thrive don't have superhuman owners. They have systems that make communication automatic. Think about it. When was the last time your team proacti
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