Available Now, Journey.ai Enables Sensitive and Regulated Workflows to Be Resolved Inside Zoom Virtual Agent Without ...
SAN JOSE, Calif., Feb. 24, 2026 (GLOBE NEWSWIRE) -- Today Zoom Communications, Inc. (NASDAQ: ZM) unveiled Zoom Virtual Agent 3.0 (ZVA), the next evolution in agentic automation. ZVA introduces a new ...
Zoom's latest virtual agent release targets organizations ready to move beyond basic chatbot interactions toward fully automated, cross-system customer resolution. Zoom Communications unveiled Zoom ...
Zoom Virtual Agent 3.0 looks to enable enterprise clients with first-contact resolution of customer issues, reduced repeat contacts, and end-to-end workflow completion.
New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their ...
New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automation With 43% of consumers saying chatbots fail to resolve their ...
New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automation With 43% of consumers saying chatbots fail to resolve their ...