Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

Salesforce is building out its library of pre-wired artificial intelligence agents to take on manual, administrative work on ...

Day one keynotes at Enterprise Connect posited that agentic AI is the key to providing the level and quality of CX that users demand.

Morgan Stanley is eliminating roughly 2,500 jobs across its global workforce, a move affecting about three percent of ...

Morgan Stanley dismisses 2,500 workers across investment banking, trading, wealth management and asset management divisions ...

New innovations include expanding AI Companion 3.0 more broadly across the Zoom platform and introducing custom AI agents to orchestrate workflows in Zoom and t ...

Nvidia (NVDA) stock climbs as the company unveils NemoClaw, an open-source enterprise AI agent platform pitched to Salesforce, Google, Adobe & more.

As Department of Agriculture employees return to the office, it needs ‘real-time analytics to optimize employee seat assignments’ The U.S. Department of Agriculture is using Palantir to figure out ...

International Women's Day 2026: Despite strong female representation in the IT workforce, men continue to dominate multi-million dollar dealmaking roles. However, a growing number of women leaders are ...

Scaling agentic AI means trusting your data - here's what most CDOs are investing in ...