Weight loss is rarely about one missed tray. It usually reflects breakdowns in workflow, observation, communication, and follow-through. If the interventions exist only on paper, resident decline will ...

Sarah Silva, vice president of operational services at Generations, LLC and incoming NCAL Board Chair, describes how the next ...

Honoring residents’ cultural traditions through activities, food, and environment is an important part of successful person-centered care. Here’s how to get it right.

After finding traditional employee satisfaction surveys lacked meaningful insight into the “why” behind staff responses, ...

Depending on their experience with value-based payment models, providers may need to invest in new or enhanced operational capacities.

I look at it as a servant position. I’m not here to exert control. It’s about serving our members, and I’m focused on unifying a lot of priorities that we need to advocate for.” ...

Providers across the country have been investing in a variety of resources, efforts, and initiatives to grow the profession’s workforce, which, of all the health care sectors, was the hardest hit by ...

Every day in long term care centers, especially skilled nursing facilities, progress happens through small but important steps in recovery and independence. The Progress Parade was created by the ...

Broadly, the Civil Money Penalty Re­investment Program (CMPRP) provides facilities and other stakeholders with options to use civil money penalty (CMP) funds to improve resident quality of care. For ...

Miller’s career began in the office of Congresswoman Debbie Dingell, with stints in House Minority Leader Hakeem Jeffries’s leadership office and Congresswoman Kathy Castor’s office. Her work focused ...