Apple has updated its Apple Certified Macintosh Technician (ACMT) Certification, making it easier for individuals to get their initial certifications and for existing techs to keep theirs without ...

Im a one-man Mac support army at my business. Im mainly a systems administrator, but I also help our desktop team when it comes to in-house repairs and warranty stuff for our Macs. Thus I need to keep ...

An update to Apple's Service Training and Certification webpage reveals the company will soon drop a policy requiring AppleCare technicians renew their credentials every year, while initial training ...